Kunal Bahl Contact Address, Mobile Number, Email id | Snapdeal CEO Kunal Bahl Complaints, Phone Number, Facebook, Twitter, Whatsapp

Kunal Bahl Contact Address, Mobile No., Kunal Bahl Email id | Snapdeal CEO Kunal Bahl Complaints, Phone Number, Facebook, Twitter, Whatsapp

Snapdeal CEO Kunal Bahl was born in New Delhi, India. he was Student of Delhi Public School (DPS). Kunal Bahl was studied in USA. He Founded Jasper Infotech Private Limited in year 2010 for Website Snapdeal.com


Kunal Bahl is Co-founder & CEO of SNAPDEAL.COM Website. Snapdeal is e-commerce Website Sales Products Online Online. Kunal Bahl was get Inspiration from his mother.


Kunal Bahl Family

Kunal Bahl wife name (Spouse) - Yashna


Kunal Bahl Home Address - N/A

Kunal Bahl Mobile Number - N/A

Kunal Bahl Phone No. - N/A

Snapdeal CEO Kunal Bahl E-mail id – kunal.bahl@snapdeal.com

Snapdeal CEO Kunal Bahl Social Account

Kunal Bahl Twitter Account - https://twitter.com/1kunalbahl

Kunal Bahl Facebook Profile - N/A

Kunal Bahl Whatsapp Number - N/A

413 comments:

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B C Jena said...

Dear Sir,

My order no. was 9121754916 ( 3 Items ) . I received Bean bag cover Xl in Brown has received in faculty items. I have trying 5 times to more your customer care no ( 09212692126 ) i couldn't find any responds. Please look into the matter. I am waiting your replay.

I would like request you to that please a simple digit provide to provide your customer care people. When i am trying to you ( 09212692126 ). If press no. according to you software setting 1 for offer, 2 for electronic offer why not provide any press number to contact to your customer care people

Note:- I received return against Biggie Bean Bag XL size Black Brown ( Only Cover). I received both bag are not match according to website.

Regards,
B C jena
8235099981
8051232995

Vishnupratap Singh said...

Hi Kunal,

Order ID: 9873137617
Product- Samsung J7
I had placed order on 05 Nov 2015 with Express delivery but you have delivered only accessories except mobile then I spoke with your customer care for complaining and they told me that it will take 24-48 working hours but so much time.I've heard lots of bad news about Snapdeal today through friends realize all the news are true. Snapdeal started cheating with many customer.
I got call said that you know that reena singh and not able to entertain.

Please return my money.

Vishnupratap Singh said...

Hi Kunal,

Order ID: 9873137617
Product- Samsung J7.

I am helpless, so i will have to go for fir or legal.

Girish gowri said...

hi Kunal,

you guys are really pathetic in service..

regards.
Girish.

Ramanjaneyulu Kuruva said...

Dear great CEO of great snapdeal online ..
Please don't make customers as a fool by publishing workless offers..
I bought a jbl headphones along with one offers I.e FCOFFER worth of 500 promocodes your snapdeal need to send to me..but still after I received my product and 2 times complaints to your great worst customer care I didn't received my promocodes..
I lost my hopes and I will never by from now on words anything through idiot snapdeal.....
Thank you and regards,
Ramanjaneyulu
7503455247

Aman Gupta said...

Dear Kunal,

Please take this into consideration if you dont want to loose a valuable customer. I have placed a order with snapdeal for a wallet, but the order was cancelled by snapdeal on auto basis.
I was available for receiving the delivery and it was not cancelled by me.

I did not got any satisfactory abswer from snapdeal side.

I still expect a call from some senior snapdeal representative to hear my grievance.

Otherwise, you surely lost a valuable customer.

Thanks and Regards,
Aman Gupta
Registered No. 9953555643
Call me at 9968585241
Looking forward to hear from you.

nasirbangee said...

Mene 1noveber ko grind pump liya but I m not satisfy 2 November ko return kiya aab tat koi lene nhi aaya to paise kab milenge kitni bar call kar chuka hu.

Unknown said...

Hi,

I am Madhu Bhasin and I have purchased DVD (PHILIPHS DVP 3608) from snapdeal and my order no is-9748198658.I am regular customer.I received my order on 3-11-2015 and on the same day I launched my complaint that I received newspaper instead of DVD.I got a call from GARIMA side for verification and I told her I received newspaper but she told me we are unable to entertain your complaint.We are going to close this complaint from our end afterthat I told her what do you mean I am lieing then she told me DO WHAT YOU WANT but we are not going to take any action against your complaint.She is very rude on call and she has no mannerisms to talk with customers.

I lost my hopes and I will never by from now on words anything through idiot snapdeal.....
Please return my money.
Thanks and Regards,
Madhu Bhasin

aviansh said...

Snapdeal is one of the worst E commerce

aviansh said...

Dear great CEO of great snapdeal online ..
Please don't make customers as a fool by publishing workless offers..
I had Ordered a Wrangler Slim Fit Jeans against the Order No-9805784623 on 3rd November 2015 still not received

I lost my hopes and I will never buy from now on words anything through idiot snapdeal.....

Thank you and regards,
Avinash Kumar
9650721561

Veeren said...

I have purchased JBL Speakers with Woofer on Nov 3, 2015 Order number 9787774202 and the same was delivered in a weeks time. After receiving the same I have tried to connect using Bluetooth and failed to connect the same as the device is not searchable with my laptop not my samsung mobile phones (S3 and Core). I have tried to connect my Sony LED using optical cable and sound quality is bad from woofers and output is very low. I have raised the complaint of the same and Snapdeal is unable to give service and the numbers mentioned on the product box and websites are not reacheable. Sanpdeal wants the jobsheet from the product company and I am not able to reach them and neither Snapdeal is willing to help to reach them. I have not option now and go the legal route and claim my refund.

Veeren said...

Kunal you service team is unable to help me and no one to take ownership to m problem. You sell products and no warranty, what kind of company are you running..... pathetic service..... you are fooling all Indians.... nobody will buy if u continue like this.....

I have purchased JBL Speakers with Woofer on Nov 3, 2015 Order number 9787774202 and the same was delivered in a weeks time. After receiving the same I have tried to connect using Bluetooth and failed to connect the same as the device is not searchable with my laptop not my samsung mobile phones (S3 and Core). I have tried to connect my Sony LED using optical cable and sound quality is bad from woofers and output is very low. I have raised the complaint of the same and Snapdeal is unable to give service and the numbers mentioned on the product box and websites are not reacheable. Sanpdeal wants the jobsheet from the product company and I am not able to reach them and neither Snapdeal is willing to help to reach them. I have not option now and go the legal route and claim my refund.

Veeren said...

DONT BUY ANY PRODUCTS FROM SNAPDEAL.COM THEY ARE CHEATING AND DELIVERING FAULTY PRODUCTS

Veeren said...

CUSTOMER ARE BEING FOOLED AND TAKEN FOR A RIDE.... NO ONE FROM SNAPDEAL IS WILLING TO TAKE ANY RESPONSIBILITY AFTER SELLING THE PRODUCT. THE CUSTOMER SERVICE TEAM IS HELPLESS..... SELLS PRODUCTS AND NO SERVICE... I PURCHASED A JBL SPEAKER WITH WOOFER AND NONE OF THE SERVICE NUMBERS WORK AND CANNOT REACH THEM. SNAPDEAL REFUSES TO ACCEPT PRODUCT AS FAULTY AS JBL SERVICE TEAM DID NOT CERTIFY. THE TRUTH IS THERE IS JBL SERVICE TEAM IN INDIA........ FOOLING CUSTOMER S KUNAL .... YOU THINK INDIANS ARE FOOLS TO BUY FROM YOUR SITE..... YOU CHEATER.....

Veeren said...

SNAPDEAL CHOR HAIN . dont buy.... they deliver fault products and neither their service team not their CEO Kunal Bahl is interested. Just sells faulty products and making money. CHEATS!!

Veeren said...

SNAPDEAL CHOR HAIN . dont buy.... they deliver fault products and neither their service team not their CEO Kunal Bahl is interested. Just sells faulty products and making money. CHEATS!!

Veeren said...

CUSTOMER ARE BEING FOOLED AND TAKEN FOR A RIDE.... NO ONE FROM SNAPDEAL IS WILLING TO TAKE ANY RESPONSIBILITY AFTER SELLING THE PRODUCT. THE CUSTOMER SERVICE TEAM IS HELPLESS..... SELLS PRODUCTS AND NO SERVICE... I PURCHASED A JBL SPEAKER WITH WOOFER AND NONE OF THE SERVICE NUMBERS WORK AND CANNOT REACH THEM. SNAPDEAL REFUSES TO ACCEPT PRODUCT AS FAULTY AS JBL SERVICE TEAM DID NOT CERTIFY. THE TRUTH IS THERE IS JBL SERVICE TEAM IN INDIA........ FOOLING CUSTOMER S KUNAL .... YOU THINK INDIANS ARE FOOLS TO BUY FROM YOUR SITE..... YOU CHEATER.....

Amit Muduli said...

I have order one Microsoft Lumia 640xl id order number 9885565612 and did the advance payment through credit card. but I received an empty box against the order on 12.11.2014. from these days I have continuously contact with customer care but I m nt getting suitable action. Mr. Kunal ji I know the Rs:13000/- amt is not big for you but its a 1month salary of me.
I want my product or amt . so do the need full

Amit Muduli said...

I hve order a Microsoft lumia 640xl and paid amt-13000/- in credit card in snapdeal order number 9885565612. but I got empty box against the product on 12.11.2015. from that days I am continuously follow-up with snapdeal customer care but they are not sloving my issue. I have already paid the amt. I know the 13000/- is not big amt for snapdeal but its the 1month salary of me. I want my actual product or amt.
idnt know its customer care or harassment care..

Amit Muduli said...

Hellow frdzz don't go for purchase any thing from Snapdeal. Its actually Frauddeal. its very shame to said that i was a regular customer of it.

I ordered 5 items (Sandel, Microchip, Mobile cover, temptted glass and Microsoft Lumia 640xl Mobile phone )on 6th Nov-15 7 paid in Credit card. But when I rcved the box on 12.11.2015 it was in Empty. .at the time of opening the box all my company friend are there and they all are witness. immediately I called and mail to customer care and share all details. the delivery boy was agreed that the box was in light weight Customer care side always said that they will resolve the issue with in 48hr but they never did a single call .
But today when I called agained they are saying that my complained was rejected reference no-12797718. when I asked they are not sharing anything also not provide the confirmation in mail.
They are also agreed the issue is from their side. if issue is from Snapdeal then why I pay of it. Now they were refused to refund amount/product to me. also refused to share the investigation data.

Rs13000/- is one month salary of mine. For AMM DAMI side 13000/- is a big amt. Pls think about it frdzz and share to all your circle and Stop Shopping from snapdeal.

Unknown said...

dear Sir,my order I'd 10014502479 micromax canvas juice2 AQ5001 is default mobile (speaker problem)
so kindly replacements same mobile or products purchased bill...thank

Trinath Lenka said...

Hi Mr.Kunal! I am a regular customer of Snapdeal . but sorry to say that this time i have been harassed by your people. On product i have purchased vide order number : 7358451432, but this product is not a genuine product i found. Brand has been given as Leecooper shoe brand but in practical, it is not the genuine one. when I have contacted call center and mailed so many times, the reply is not satisfactory. when i checked this, they are saying we cant call back the product and help me on this. Might be they are dealing with such outlets/vendors with some personal benefits. i am regular users of leecooper brand but never i faced such type of problem or harassment. if this type of product is being delivered by SNAPDEAL THEN people will loose trust on you as you are having. i have referred so many friends to snapdeal but i have been harassed now. If it will not be taken up seriously then we have to shift to ebay which is having top class service.Thanks, Trinath Lenka,

Hemansu said...
This comment has been removed by the author.
Hemansu said...

Hi Mr. Bahl,
In the last “Mega sale” by snapdeal I have purchased some products and got a coupon voucher of Rs 500. It has five different coupons amounting 100 each. These coupons has a limited validity period and can be redeemed only once.
On a further purchase from Snapdeal, I have applied the snap deal promo code for redemption but the transaction was cancelled because failure status from the credit card company. When tried to re-initiate the transaction and applied the promo code, I got the message that the promo code got expired.
There after I have emailed my concern and received a call from Snapdeal. The very first answer got is that the promocode status can not be reverted, because in the terms and conditions it is written that it can be used only once and this is not the fault of snap deal, because Snapdeal had applied the promocode successfully. After a 10 minute long argument with the service executive he agreed allow me a cash back in freecharge wallet. He also mentioned that, if the customer cancels the transaction due to some other reason, he would not be able to enjoy the cashback benefit of the promocode, as it would have been successfully applied by Snapdeal software by then. So when the customer would initiate another transaction and would try to apply the promocode, he would get a message that the promocode is invalid.
And this is the turning point where there is a great opportunity for Snapdeal to fool around the customer. Because, either the software architects who have designed this module have missed such scenarios or it is an intentional business directive to fool around the customers and gain the benefit.
like I have faced the situation, most of other customers would definitely have faced such situations. If we roughly take the count of customers to 100K who have faced this situation then, the amount comes to 1 Crore which is a straight benefit to Snapdeal.
Mr. Bhal, even though you are a great entrepreneur you must respect the other’s money, and ask your subordinates to handle such loopholes for a better customer relationship instead of harassing the customers by call centre executives . Also please encourage transparency, which would definitely build the confidence in your brand.
Regards,
Hemansu

Unknown said...

Again complaint after not deliver my order Kenxinda W1 S Black Dua order.9950706614, mobile no.9636819309 first time deliver order is good. But next time delivery is very bad

Saikat Ray said...
This comment has been removed by the author.
Saikat Ray said...

To

The Honorable Snap-deal CEO Kunal Bahl.

Snap-deal Online Shopping Limited




Sir, After waiting too long, I am directly writing to you seeking positive response in fever of me. I ordered "iBall Claro TV 18 Tuner / AV / FM Radio" through Snap-deal on 13th oct. Order ID 9045555934. But they delivered wrong product. So I returned the product to Snap-deal and they promised me as soon as they received the product, will initiate the refund to my bank account. The pickup was held by snap-deal and manual pickup was not needed.




The product has been already received at Kolkata Warehouse on November 6th 2015 and shared all the required details to Snap-deal. But still the refund process has not been initiated to me till this time. My last complaint reference number is 13930866.




So I get in touch with you. I hope you will accept my request and be kind enough to help me get the refund as soon as possible.




I attached all the statesman to your mail address "kunal.bahl@snapdeal.com" to verify my complaint accurately. Please see the attachments I shared.




Thanks and Regards




Saikat Ray

Contact- 8509756858

mail- saikatraycbr@gmail.com

bbArabinda Rath said...

its really pathetic that snapdeal is not responding the claims of its customers. the day is not far when snapdeal will vanish like ORKUT..

Arun Kumar said...

Dear Mr Bahl,
This is to apprise you that I have bought a Karbonn Mobile last year on 12th Dec'2014 under order number 3972366376. When I bought this product at that time you run a promotion of 15 months warranty with Karbonn Android Mobile.
But the warranty period is not mentioned on invoice. I have visited the service center on 19th December but they didn't accept the bill and informed the product is now out of warranty however product is came with 15 months warranty.
I have contacted many times to Snapdeal regarding the invoice & got the same invoice however I personally mailed on your help desk on the same concern but they asked about SNAPSHOT of promotion.
I don't think that Brand like Snap deal ask this stupid question from a customer.
Promotion was running by Snapdeal & Karbonn but you didn’t provide any document of warranty. Now I have been facing problem in mobile & try to get the resolution(invoice) from you people.
The service in local market its just about 500 -1000 bucks, its hardly matter but I get to know that SNAPDEAL is unable to provide services to their customers.
Infact, your customer care executive is able to check the product details on your webpage(with the help of Order number & confirmed that product is having 15 months warranty and informed that they arrange the invoice (Check the voice log on 27th Dec’15 in your records) however your help desk executive asked about snapshot.
In this scenario, you need to replace the product however I asked you about invoice.
I would expect a poitive response from your end.
Thanks & Regards
Arun Maheshwari
9818756262 / 9711176262

parmesh singh said...

I would like to draw ur attention about frequently cancelation of orders.it is 2nd time in this month my order has been canceled. First nokia mobile and now order for Lappymaster order no. 10845450259.If orders will cancel in such way then how much faith can have a customer on snapdeal.
Plz make it sure that confirmed order must be delivered to the customer.

parmesh singh said...

I would like to draw ur attention about frequently cancelation of orders.it is 2nd time in this month my order has been canceled. First nokia mobile and now order for Lappymaster order no. 10845450259.If orders will cancel in such way then how much faith can have a customer on snapdeal.
Plz make it sure that confirmed order must be delivered to the customer.

Kranti Singh said...

dear sir i purchase a mobile and order no is 10702772216. and this mobile was faulty. against this faulty mobile i did a complaint. and ur technician visit my house and he found that that mobile is faulty. and he said to me that our filed executive will came with in 48 hour and collect this faulty mobile. and ur customer care executive is also said to me same word against this problem. that our filed executive will collect this mobile. after 28 dec 2015 i am doing complaint per day but nothing response from ur side. so please tell ur will solve my problem or not other wise i will got to customer cell i have full of recording and all copy of complaints.like this

Shashi Bhushan said...


This is in reference to your email dated 05-01-2016 regarding cash back not received for your order number 9497149335. Kindly note that our concern because we have several times complained for delivery the product and cash back amount . also we have harassed with snapdeal services.
request you to check my previous complained record and revert with resolution.

regards,
shashi bhushan

Jitendra Sharma said...

your snapdeal service is so bad
if u can't satisfied your custmer than close your company
thanks
jitendra kumarsharma
barmer
9828187788

Unknown said...

Like people file case for Speak Asia we all need to log police complain for snap deal.

case of forgery.



Archana C.H said...

Dear Sir,

With lot of frustration and pain I am writing this mail to you. I am a loyal customer of SNAPDEAL, I have ordered a mobile through SNAPDEAL, bearing g Order ID: 11015883731 and got delivered on 12th Jan 2016.Product which you have delivered me is a defective product, with having battery issue,drains within an hour and hanging issues and every time mobile restarts. For the same I have requested for replacement of the product on the same day. Till now there was no proper response from your team, I contacted many times to your call center and finally today one person called me and asking me to go the Lenovo Service center. If I having time and health condition is all right I could have bought from the mobile shop, why I should order through SNAPDEAL? This is the service you are providing to the customer? Because of my health issue I have ordered through SNAPDEAL hoping for good service. I have not even used mobile a day before that itself it started giving problems.
Before ordering my friends suggested not to order through SNAPDEAL, but still hoping good service I have ordered, but today I got the real taste of SNAPDEAL service.

As a last sort I am escalating to your level,So kindly inter-vein in this and replace my product and give me the justice.
Replacement Ticket Id: 17556606

Expecting your early reply in this and do the needful.


Regards,
Archana CH

Unknown said...

With lot of frustration and pain I am writing this mail to you. I am a loyal customer of SNAPDEAL, I have ordered a Camra through SNAPDEAL, bearing g Order ID: 10863358120 and got delivered on 12th Jan 2016.Product which you have delivered me is a defective product, I Have Order Product On 30Dec2015. For the same I have requested for CENCEL of the product on the 2nd OF JAN 2016day. Till now there was no proper response from your team, I contacted many times to your call center and finally today one person called me and asking M CALLING TO SNAPDEAL ON REGULAR 3 TIMES IN A DAY. This is the service you are providing to the customer Is Not Good? I have ordered through SNAPDEAL hoping for good service. I have not even used mobile a day before that itself it started giving problems.
Before ordering my friends suggested not to order through SNAPDEAL, but still hoping good service I have ordered, but today I got the real taste of SNAPDEAL service.PLZ REVIEW on My Complain
EXPECTED UR EARLY REPLY ON MY PRODUCT
As a last sort I am escalating to your level,So kindly inter-vein in this and Plz Cencel my product & Give me My Refund Amount and give me the justice.Because My Bill of Credit Card Is Genrated MY REGISTERD M.NO IS 9992292041,MY ID IS RAVIGOSAIN007@GMAIL.COM

Ram Sah said...

snapdeal 3rd class supplier you had done triple damage to me.

1 taken full amount of good goods for supply of 3rd class & faulty item
2 and final item is laying with you.
3 courier charges rs 450 still not reimburse.

Archana C.H said...

Dear All,
I experienced very poor service from the snapdeal team. It will me my last order. I already deactivated my snapdeal account. I never suggest friends for snapdeal shopping.

Unknown said...

@ Kunal Bahl let me tell you i dont like your snapdeal you delivered a broken product to me i am a poor guy highly disappointed ,and i called your customer care 10 times no hep at all ....fraud services ...

Honey Macha said...

Kunal Bahl
my Order ID: 11024321933, Reference no: 17888382 let me tell you i dont like your snapdeal you delivered a broken product to me i am a poor guy highly disappointed ,and i called your customer care 10 times 09212692126 no help at all
bad services .
k.venu gopal
9912399781

Pankaj Jadhav said...

Hi Kunal,

I regret to say that I am receiving a pathetic service from Snapdeal currently.

I have ordered a Product long back which was supposed to be delivered by 26th Jan' 2016. Initially I had been told to co-ordinate with your courier partner Vulcan Express for the delay. The AWB number provided to me is incorrect.

-I am not able to track my Order using the link provided by Snapdeal, which is a shame. This is a very basic thing which should work ideally.

-Your Executives doesn't seem to be active enough as they have no updates on the tickets. Infact I provide them with the udpates which is shameful.

-To my surprise today I had been told that the would co-ordinate with Vulcan Express and get my product delivered in next 7 days. I wonder what kind of cheap stuff is going on over here.

-Have few words with your staff regarding OrderId: 11209094569 and you will get to know what nonsense is going on over here.

-I am the most dissatisfied customer of yours. Tell me what can you do for me.


Regards,
Pankaj
Mob: 8237730146

gnanapath Raj said...

Hi Kunal,
I regret to say that I am not satisfied with your customer service.
request you to take same action on that.
I spoke with many timesh with your team & Floor incharge person 1. prem singh
2. pinky manchi
3. Subash
4. Mehaboob
I spoke with them regarding my issues but no reply .. Past 1 month im calling to customer care idoits are not replying .
I dont no y emails servies your having more than 20 emails i have sent but no reply.
U r the CEO but we know u will take care of this issues.But dont know u r running the online services & Online supports.

Thanks.. We know tat u will read.. For tat
Thanking you & Hats oFF To MR KUNAL BAHL......................

Unknown said...

koi fark nahi padta h in logo ko. fark to jab pdega tab selling down ho jaye

Unknown said...

koi fark nahi padta h in logo ko. fark to jab pdega tab selling down ho jaye

Vimal Jain said...

Dear Kunal

I had placed three orders listed below on 23rd Jan'16 post checking with Call center on the offer published on the site and unfortunately I haven't received any freebie that is buy 1 get 1 offer which was published..I have given all the status and issues and above in one of the sub-order I have received used product on which also I have received more than 10 calls..net net I have received more than 100 calls till now and none of the rep is aware how to check the promotion and were debating with him and at the last I have escalated to the category manager and he comes back that compliance team has updated that my account is compromised...let me make clear not sure how many days your team and snapdeal will cheat people by promoting false promotions and revert back saying that show the proof..I would advice to get your team get in to the issue and let me know what they need to get this resolved..for sure I want to take this to consumer court for sure if doesn't resolves.

11309080483
11308755670
11308234995

regards

9703507440

Mukesh Priyadarshi said...

My name is kamaljit.My concern is i was trying to make a purchase of a Women boots on SNAPDEAL.COM on 29th jan 2016 i made the payment from my account but the amount got debited but order was not confimerd on payment page its shows ERROR.Immediatly I Contacted Snapdeal customer Support they sai wait for 20 mints amount will be auto refunded i said ok......then after 2hours i called up again they said amount will be refunded within 24 hours...i waited again said its ok....the after 24 hours one lady from snapdeal team called me and said the same thing " YOUR MONEY IS SAVE WITH US BUT IT WILL BE REFLECTING WITHIN 48 HOURS" i said ok......they was making me fool every time only just giving me TAT And TAT Not the resolution and even not ,my money as well..on the same day i orderd COD Product that product deliverd but not my money...Still M Waiting....Now My Next Step Will be Legal and The Same Thing Will Be posted on Social media....M Very Very much fed up by doing follow ups of my money...


My Details
Amount debited 1699rs
bank name :ICICI Bank
MY Email ID With Snapdeal: mukeshpriyadarshi9@gmail.com

pavi mythri said...

I want to share one of my Worst Experiences with Snapdeal recently. I am very much dissapointed with the Snapdeal customer service Hyderabad, India.

I have ordered a IPhone 5S in the recent past (Dec 2015) and have cancelled it. But I have not recieved my Refund till date. I have tried reaching out to Snapdeal,Hyderabad for resolution since last 15 days back to back and I get the same response "Please give us 24 hours" every time I call. Is this the way Snapdeal trouble its Customers??? Y does it take so long time to just refund the amount????
OrderID : 13635854065

Idris said...

Well, I don't blame the company, b'coz company is finally run by the humans, however it's the trust we keep in the God or anywhere else...
"I been cheated by SNAPDEAL by replacing my mobile phone ordered for my mother as gift on my son's B'day, mobile phone ordered was Infocus M350 16GB 4G, but was replaced with a FENA washing soap.... Disgusting SNAPDEAL your personal information's are getting leaked... Seal your leaks, please... Raised complaints with you (19224374), police as well as media... Thank you for the expensive gift of FENA soap for just Rs. 7000/- only... Will fight for my hard earned money by the given invoice & Snapdeal parcel".... Need my money back...

Pankaj Kumar said...

Dear sir,
I am sending this mail to you b'coz I am so frustrated and pissed off with your customer support Centre. Recently I booked one complain with snapdeal help desk but i don't received a single revert call from snapdeal help desk yet.

Complain date was 4 feb 2016, after putting a mail to them i got one revert mail that we contact you within 48 hours but i am still waiting for their call. Don't you think that your customer support harassing people and manipulating the image of SNAPDEAL in the eyes of your customers. As i am the regular customer of yours so i never expect this kind of behavior from your customer support side.

I lost the amount of Rs. 6098/- which had been transferred to snapdeal account on 21 Dec 2015 without buying any thing from sanpdeal. And i am just asking for the clarification that why it happened but no one helping me out in this.

And the really amazing thing is that, according to your customer care my mail id and contact number is not registered with snapdeal, but i am informing you that from the same mail id and contact number i ordered one phone (PANASONIC P81) on 11 Nov 2014 and for that Order ID is : 3534233690. Still i am able to check this information from my snapdeal account and customer support is saying that mail id is not registered with them.

If this is the kind of CUSTOMER SUPPORT you have than it is better to close your CUSTOMER SUPPORT, so that customer will not depend on you people instead they help them self.

My account statement is attached in this mail, plz go through the same and if possible return me my money back or else i knock the door of someone else.

I am dropping this mail because its only you who can help me out in this matter.

Hopping for the best and satisfactory action from you Mr. Bhal.

mjjain said...

With great disappointment and displeasure, I am forced to write you about the order number 1174282191 which is a perfect case of how your inefficient and ignorant executives are causing totally bad online shopping experience with Snapdeal to a regular customer of Snapdeal!

I am writing this email to you to bring a matter of failure (poor services) in your knowledge as I am really very disappointed with the services I got this time.

I had placed the order of a "United Colors Of Benetton Beige Regular Fit Trousers" vide order number 11742821913.

The product was delivered to us and after unpacking and examining the trouser, I came to know that in place of Regular Fit Trouser, a Slim Fit Trouser was delivered to me.

I had reported this matter and sent the return request to Snapdeal. The photo proof of the product mentioning the wrong fit was also sent through email.

But surprisingly the return request had been rejected by your executives stating that the correct product has been delivered to me.

Despite my continuous requests to Snapdeal's totally inefficient and highly ignorant executives to accept the return request since the trouser is fitting very tight, they had refused to return the said product saying that you have been changing your statements and reasons the return the product.

Since, Snapdeal always record the conversation between the executives and the customer, I request you to go through the very first conversation regarding the return held between me and your executive wherein I had clearly told the executive that no matter whether the correct product has been delivered or not, since the fit of the trouser is tight to me, hence please initiate the return process of this order.

Since then I had been mentally harassed by your executives each time I had escalated the matter, always stating that since the correct product has been delivered they are unable to return the product.

To my continuous requests to give the contact of the nodal officer for complaint escalation and resolution, nobody has shown the courtesy to reply properly. I had been asking to connect me with senior executives for discussion over this matter but nobody is ready to connect further.

I had a product in my hand which is not fit to me, then also I am being forced to accept with all sort of absurd reasons.

This is totally unacceptable to me. Hence, I have decided to cancel all the pending orders till the time Snapdeal corrects the mistake of its executives and provide proper remedy.

B C Jena said...

Dear Customer care,

I would like informed you to that, I did order through snapdeal (
Recron Blue And Maroon Polyester Single Blanket - Pack Of 2 ). Amount has debit in my account but order as well as order no. has not generate in my login id. I have done paymet through net banking.


So please find the transaction PDF details.

Regards,
B C Jena
8235099981

mayur said...

We ordered Sony NWZ WH303 Headphones from Snapdeal on 1st Feb 2016. We did receive headphones on 4th Feb 2016 but FAKE ONES...!!! Instead of Sony Brand of Rs 8590/-, we received a local brand worth Rs 50/-.Me and my wife feel extremely cheated with this experience.

The issues with the product are as follows:
1.The sound quality is extremely poor.The original sony product has an amazing sound quality.
2.The product came without any packing..I mean the usb cable and aux cable are tied together with one small wire.Is this ever possible with original and new product..?? Moreover, the fake headphones and the wires together were put in one torned Sony plastic bag. The original product has amazing packing.So,the seller has sent the fake product that too the used ones...!!!
3.There is small mark on the left ear headphone
4.There is no yellow warranty sticker, no mrp sticker, no sony barcode and no product guide with the product. Sony clearly mentions that if the product is original,you will get all of these with the new and original product.

To add fuel to the fire, when we complaint about it to customer care they are asking us to go to the sony centre and get in written that the product is not original.How can a shopkeeper give us the written feedback when he has not sold us the product ??And if we have to go to the showroom and inquire about the product, then why will i buy it online???

How would I know that Snapdeal sends fake products otherwise I would have recorded the video of opening the package.
By keeping my money I am just being robbed in a way.
Is this what customer focus means for you?

My Snapdeal Order Id: 11479508851
phone no: +91-9802569555

mayur said...

We ordered Sony NWZ WH303 Headphones from Snapdeal on 1st Feb 2016. We did receive headphones on 4th Feb 2016 but FAKE ONES...!!! Instead of Sony Brand of Rs 8590/-, we received a local brand worth Rs 50/-.Me and my wife feel extremely cheated with this experience.

The issues with the product are as follows:
1.The sound quality is extremely poor.The original sony product has an amazing sound quality.
2.The product came without any packing..I mean the usb cable and aux cable are tied together with one small wire.Is this ever possible with original and new product..?? Moreover, the fake headphones and the wires together were put in one torned Sony plastic bag. The original product has amazing packing.So,the seller has sent the fake product that too the used ones...!!!
3.There is small mark on the left ear headphone
4.There is no yellow warranty sticker, no mrp sticker, no sony barcode and no product guide with the product. Sony clearly mentions that if the product is original,you will get all of these with the new and original product.

To add fuel to the fire, when we complaint about it to customer care they are asking us to go to the sony centre and get in written that the product is not original.How can a shopkeeper give us the written feedback when he has not sold us the product ??And if we have to go to the showroom and inquire about the product, then why will i buy it online???

How would I know that Snapdeal sends fake products otherwise I would have recorded the video of opening the package.
By keeping my money I am just being robbed in a way.
Is this what customer focus means for you?

My Snapdeal Order Id: 11479508851
phone no: +91-9802569555

Unknown said...

Hi Kunal,

I have placed order for Cell mate mobile phone cover, charger, OTG cable and a temper glass vide order id 11744412296 on 14th Feb by using a Promo code thereby getting a 200/- discount on Valentines day.
On receipt I have fixed the temper glass on my wife's newly purchased mobile phone and noticed that the size was small. I immediately called snapdeal customer care adviser and he suggested to return the pack we will replace the item. I checked twice and taken a confirmation that I am only interested in replacement and not a refund. If this product is not available than I am fine by not sending the product and can purchase from the market and get it fixed, but I was compelled to return for a replacement.
Since than everyday I am getting e-mails and SMS that they have not received NEFT details for processing the refund.
I called up snapdeal adviser many times and they have agreed to replace the product and a fresh request was raised on 28th Feb at 3.44 PM and till now I have not received the product and when I call snapdeal I am told that your request for replacement has been cancelled without assigning any reason and saying that Rs 399/- will be refund and no promo code will be given.
Everyday I am calling snapdeal and no satisfactory response is provided.
Please advise, why should a customer be penalised for none of his fault.
If this continues than be rest assured that many people will switch over from Snapdeal to some other customer focused e-com site.
Solicit your help. My contact number is 9899233130 and Snapdeal order id is 11744412296.

Unknown said...

Hi
Kunal Sir
I placed a order of XOLO Era 4G mobile my is Order ID is : 11987746080. The mobile is defective I received delievery on 27 Feb 2016 Till then I raised a compliant of mobile and request for refund. Neither I got refund nor your executive visited me. I am serving solider of Indian Army. Everyday I am calling snapdeal and no satisfactory response is provided. Please advise, why should a Indian Army Solider be penalised for none of his fault.

amit kumar Sharma said...

Hi
Kunal Sir
I placed a order of XOLO Era 4G mobile my is Order ID is : 11987746080. The mobile is defective I received delievery on 27 Feb 2016 Till then I raised a compliant of mobile and request for refund. Neither I got refund nor your executive visited me. I am serving solider of Indian Army. Everyday I am calling snapdeal and no satisfactory response is provided. Please advise, why should a Indian Army Solider be penalised for none of his fault.

pankaj verma said...

Hi
Kunal sir
I have given an order on dated 21.01.2016 to purchase Phicomm energy 670 mobile, but I have received faulty set on dated 25.02.2016 at 6 PM so I have requested to refund under your 7 day policy on dated 03.03.2016 at 11 AM. No satisfactory response is provided from snapdead. Please do needful for my refund.
My email id is pankaj.sski@yahoo.com & registered mobile no. is 9162929400
Reg
Pankaj Kr Verma

pankaj verma said...

Hi
Kunal sir
I have given an order on dated 21.01.2016 to purchase Phicomm energy 670 mobile, but I have received faulty set on dated 25.02.2016 at 6 PM so I have requested to refund under your 7 day policy on dated 03.03.2016 at 11 AM. No satisfactory response is provided from snapdead. Please do needful for my refund.
My email id is pankaj.sski@yahoo.com & registered mobile no. is 9162929400
Reg
Pankaj Kr Verma

syed ishaq said...

I m parchess snapdeal compny mobile phone infocus m350 but company delever faulty peace I m reyuest 20 days before your company engineer my mobile check an seal but company no results my complaint pls help me and refund my amaunt
I complain your compny cheat I im conduct your complny claime consumers court

Unknown said...

I order intex cloud breeze they send me defective phn no refund still process mr kunal kindly look into this matter i already mail to u all details

Hasu Ahir said...

hi.kunal...
me surat se aapki company me women ethnic wear ka sell kar raha hu ....mene aaj tak aapki compniy me 27000 se jyada prodact sell kiya he...
jab aapki compniy me mene account kholvaya tha tab aapki peyment police 7+10=17 din ki thi...sir mera last 2 mahine se peyment jo nikalta he uska 10% bhi nahi mil raha he....mera peyment jun2015 ka bhi baki nikL RAHA HE..
AAJ TAK me aapki office pe ja jake thak gya hu..vaha esa he ki jo karpsan do to kaam hota he...
aapka snapdeal ka staf parnav aswani..or dusre 2 logo he usko me paisa de de ke thak gya hu...our muje idhar se udhar ghuma rahe he aapke staf ke log...
fir mene choca ki ek baar snapdeal ke CEO se mail karu... to mene bhi aaj tak aapko kam se kam 10/15 mail kiya he par kunal sair aapka bhi koi jawab nahi aaya...ab me aapki compniy se pura paresan ho gya hu kyu ki aapka staf logo ko me carpsan deke thak gya hu ...
mera aapki compni ke paas aaj tak ka rs..4500000/5000000 jitna rupya nikal raha he...isliye aapka staf bhi mujse ye sab kaam karvane ka 1000000 rupye mag rahe he..mene ab coropsan dene ka ab saf saf na bol diya to wo bol rahe he ki ab aapka peyment nahi nikal payega..
our esa bhi bole he ki aap snapdeal ko kuch bhi nahi kar paoge.. aapka cash bhi koi police choki nahi legi kyu ki snapdeal hi chunav me arboka fand deti he esa hi samjo ke abhi ki sarkar hi snapdealne diya hua fand se cal rahi he...aapka karmchari staf esa esa bol ke muje dhamkake mere pas se corpsan lene cahta he...mere pas se aaj tak aapka karmcari jo bhi corpsan leke gye vo sab ka prup bhi he mere paas...
mere pas se aapki snapdeal compni ne dipawali dhamaka wali 6550 beg ritarn magvai thi mene tab costmor care pe pucha tha ki ye bage ka paisa to compniy ne pahle se hi kat liya he..to aapke costmar care me se jawab mila ki aapko 1 week ne rifand ho jayega par usaka bhi aaj 2 mahina ho gya par muje wo beg ka bhi paisa nahi mila he..




mene aaj tak aapki compniy ke paas jo bhi information magi he usaka jawab hi nahi mila he muje...aapki compni ke paas me 2 mahine se harroj mail karta hu.. ki muje mera pura statemant do par aapki compniy ne muje aaj tak kabhi bhi pura statemant diya hi nahi he...


aapka stafe wale se me pura kantal gya tha..isliye muje bhi last aasha thi ki ab CEO kunal bahal ko mail karu ......
par kunal ji aapki taraf se bhi muje koi suggestion nahi mila he...
aapki compniy me mera abhi baki niklta rs.4500000 se 5000000 lakh rupish sir aapke liye to ek choti rakam hogi par mere liye wo bahut badi rakam he... kyu ki muje bhi usmese aage sab maal liya usko paise chukane padte he.
plase sir kunal....
muje aap jaldi se jaldi is metter ka solyutan do...

Hasu Ahir said...

hi.kunal...
me surat se aapki company me women ethnic wear ka sell kar raha hu ....mene aaj tak aapki compniy me 27000 se jyada prodact sell kiya he...
jab aapki compniy me mene account kholvaya tha tab aapki peyment police 7+10=17 din ki thi...sir mera last 2 mahine se peyment jo nikalta he uska 10% bhi nahi mil raha he....mera peyment jun2015 ka bhi baki nikL RAHA HE..
AAJ TAK me aapki office pe ja jake thak gya hu..vaha esa he ki jo karpsan do to kaam hota he...
aapka snapdeal ka staf parnav aswani..or dusre 2 logo he usko me paisa de de ke thak gya hu...our muje idhar se udhar ghuma rahe he aapke staf ke log...
fir mene choca ki ek baar snapdeal ke CEO se mail karu... to mene bhi aaj tak aapko kam se kam 10/15 mail kiya he par kunal sair aapka bhi koi jawab nahi aaya...ab me aapki compniy se pura paresan ho gya hu kyu ki aapka staf logo ko me carpsan deke thak gya hu ...
mera aapki compni ke paas aaj tak ka rs..4500000/5000000 jitna rupya nikal raha he...isliye aapka staf bhi mujse ye sab kaam karvane ka 1000000 rupye mag rahe he..mene ab coropsan dene ka ab saf saf na bol diya to wo bol rahe he ki ab aapka peyment nahi nikal payega..
our esa bhi bole he ki aap snapdeal ko kuch bhi nahi kar paoge.. aapka cash bhi koi police choki nahi legi kyu ki snapdeal hi chunav me arboka fand deti he esa hi samjo ke abhi ki sarkar hi snapdealne diya hua fand se cal rahi he...aapka karmchari staf esa esa bol ke muje dhamkake mere pas se corpsan lene cahta he...mere pas se aaj tak aapka karmcari jo bhi corpsan leke gye vo sab ka prup bhi he mere paas...
mere pas se aapki snapdeal compni ne dipawali dhamaka wali 6550 beg ritarn magvai thi mene tab costmor care pe pucha tha ki ye bage ka paisa to compniy ne pahle se hi kat liya he..to aapke costmar care me se jawab mila ki aapko 1 week ne rifand ho jayega par usaka bhi aaj 2 mahina ho gya par muje wo beg ka bhi paisa nahi mila he..




mene aaj tak aapki compniy ke paas jo bhi information magi he usaka jawab hi nahi mila he muje...aapki compni ke paas me 2 mahine se harroj mail karta hu.. ki muje mera pura statemant do par aapki compniy ne muje aaj tak kabhi bhi pura statemant diya hi nahi he...


aapka stafe wale se me pura kantal gya tha..isliye muje bhi last aasha thi ki ab CEO kunal bahal ko mail karu ......
par kunal ji aapki taraf se bhi muje koi suggestion nahi mila he...
aapki compniy me mera abhi baki niklta rs.4500000 se 5000000 lakh rupish sir aapke liye to ek choti rakam hogi par mere liye wo bahut badi rakam he... kyu ki muje bhi usmese aage sab maal liya usko paise chukane padte he.
plase sir kunal....
muje aap jaldi se jaldi is metter ka solyutan do...

Hasu Ahir said...

hi.kunal...
me surat se aapki company me women ethnic wear ka sell kar raha hu ....mene aaj tak aapki compniy me 27000 se jyada prodact sell kiya he...
jab aapki compniy me mene account kholvaya tha tab aapki peyment police 7+10=17 din ki thi...sir mera last 2 mahine se peyment jo nikalta he uska 10% bhi nahi mil raha he....mera peyment jun2015 ka bhi baki nikL RAHA HE..
AAJ TAK me aapki office pe ja jake thak gya hu..vaha esa he ki jo karpsan do to kaam hota he...
aapka snapdeal ka staf parnav aswani..or dusre 2 logo he usko me paisa de de ke thak gya hu...our muje idhar se udhar ghuma rahe he aapke staf ke log...
fir mene choca ki ek baar snapdeal ke CEO se mail karu... to mene bhi aaj tak aapko kam se kam 10/15 mail kiya he par kunal sair aapka bhi koi jawab nahi aaya...ab me aapki compniy se pura paresan ho gya hu kyu ki aapka staf logo ko me carpsan deke thak gya hu ...
mera aapki compni ke paas aaj tak ka rs..4500000/5000000 jitna rupya nikal raha he...isliye aapka staf bhi mujse ye sab kaam karvane ka 1000000 rupye mag rahe he..mene ab coropsan dene ka ab saf saf na bol diya to wo bol rahe he ki ab aapka peyment nahi nikal payega..
our esa bhi bole he ki aap snapdeal ko kuch bhi nahi kar paoge.. aapka cash bhi koi police choki nahi legi kyu ki snapdeal hi chunav me arboka fand deti he esa hi samjo ke abhi ki sarkar hi snapdealne diya hua fand se cal rahi he...aapka karmchari staf esa esa bol ke muje dhamkake mere pas se corpsan lene cahta he...mere pas se aaj tak aapka karmcari jo bhi corpsan leke gye vo sab ka prup bhi he mere paas...
mere pas se aapki snapdeal compni ne dipawali dhamaka wali 6550 beg ritarn magvai thi mene tab costmor care pe pucha tha ki ye bage ka paisa to compniy ne pahle se hi kat liya he..to aapke costmar care me se jawab mila ki aapko 1 week ne rifand ho jayega par usaka bhi aaj 2 mahina ho gya par muje wo beg ka bhi paisa nahi mila he..




mene aaj tak aapki compniy ke paas jo bhi information magi he usaka jawab hi nahi mila he muje...aapki compni ke paas me 2 mahine se harroj mail karta hu.. ki muje mera pura statemant do par aapki compniy ne muje aaj tak kabhi bhi pura statemant diya hi nahi he...


aapka stafe wale se me pura kantal gya tha..isliye muje bhi last aasha thi ki ab CEO kunal bahal ko mail karu ......
par kunal ji aapki taraf se bhi muje koi suggestion nahi mila he...
aapki compniy me mera abhi baki niklta rs.4500000 se 5000000 lakh rupish sir aapke liye to ek choti rakam hogi par mere liye wo bahut badi rakam he... kyu ki muje bhi usmese aage sab maal liya usko paise chukane padte he.
plase sir kunal....
muje aap jaldi se jaldi is metter ka solyutan do...

Unknown said...

MY NAME IS ABHAY SISODIYA IAM LIVEING IN 4VIDISHA M.P PIN NO..464001.... CONTACT NUMBER 09826484025...... SIR I START NEW WEBSITE..www.ashashop.in..FOR ON LINE SHOPPING.... IWANT TO PARTNERSHIP AND OTHER TYPES OF CONTRACT IF YOU ARE INTERESTED.... PLEASE YOU CONTACT ON ABOVE CONTECT NUMBER...
my mail id is sisodiyaabhay2011@gmail.com


Abhay sisodiya C.E.O www.ashashop.in.

RAKESH MISHRA said...

I have given an order on dated 22.02.2016 to purchase Keiko 5 seater sofa set, but I have received faulty set on 03.03.2016. Three seater sofa colour is different from single seater. So I want to return your product and refund my money back. I contact several times to your customer care but no satisfactory response is provided from snapdead. Please do needful for my refund.I will wait for another one week otherwise I have to go for FIR or consumer court. Thanks.
My email id is rakesh.mishra7032@gmail.com & registered mobile no. is 9561127101
Reg
Rakesh Kumar Misarh

Ramesh S said...

I have returned an order on dated 22.02.2016 but refund my money back. I contact several times to your customer care but no satisfactory response is provided from snapdead. Please do needful for my refund.I will wait for another two days otherwise I have to go for media (tv9). Thanks.email id-S.ramesh.ramesh6@gmail.com

Ramesh S said...

also book a another two items, i will recieve a product but i not pay money..,

Ramesh S said...

le uchcha modalu ellarige refund madoke elale nim staffge....

swami ji said...

my product no.Order Order ID: 11203131979, Placed On 18 Jan, 2016 which is not working properly. so i contact your customer care, and a person came to solve it. but product is not working after that.
i contact your customer care again they told me that they will pick up my product.
but still after 3 month no one came to collect the product.

Rajesh Tiwari said...

Dear Snapdeal Team

Order ID: 12239608017 Reference no: 20898431

Placed on: Thu, 10 Mar, 2016 Issued on: Tue, 15 Mar, 2016

Pl. do the needful asap.The matter is most urgent. In case of any proper
solution I will be compelled to initiate a legal action against the company.

it is sorry to convey you that no appropriate action was taken from your side
on my following mail which is a complaint regarding my puma sandal which is ordered by sanpdeal This is my last and final reminder.
After this I will not make any communication .Finally I will move legally.

Rajesh Tiwari said...

Dear Snapdeal Team

Order ID: 12239608017 Reference no: 20898431

Placed on: Thu, 10 Mar, 2016 Issued on: Tue, 15 Mar, 2016

Pl. do the needful asap.The matter is most urgent. In case of any proper
solution I will be compelled to initiate a legal action against the company.

it is sorry to convey you that no appropriate action was taken from your side
on my following mail which is a complaint regarding my puma sandal which is ordered by sanpdeal This is my last and final reminder.
After this I will not make any communication .Finally I will move legally.


MO. 8004646909

ahmed hassan said...

Dear sir

I am Ahmed From Dharavi Mumbai Manufacturer of Leather goods like Ladies hand bag wallet purses sling bag office bag belt jacket shoes corporate gifting plz mail us on dillobag@gmail.com or call 7208811090

Regards,
Ahmed Hassan

ahmed hassan said...

Dear sir

I am Ahmed From Dharavi Mumbai Manufacturer of Leather goods like Ladies hand bag wallet purses sling bag office bag belt jacket shoes corporate gifting plz mail us on dillobag@gmail.com or call 7208811090

Regards,
Ahmed Hassan

sam said...

I ordered one item from snapdeal. Product cut off date is 23March 2016. Product was not delivered to me. Regarding my product snapdeal not given any call message or Mail to me. I called snapdeal paid number and ask why my product is not delivered to me then costumer care employe told me some Courier service problem is there so we enable to delivered your product. I raised complain on 24March 2016 (snapdeal didn't Info me your product is not delivered i called snapdeal paid number) employe promised me within 24hrs of time our consent Department team gibe you call and resolve you problem. After 24hrs i waited for snapdeal call but i didn't found any call from snapdeal first fake promised given by snapdeal employe. Now i again called snapdeal paid number and i ask what is the status of my complain they told there no complain raise by me. First employe given me totally fake promises. After that i launched complain again and 2nd employe given me promise and given assurance that you will get reward by our concent team next 24hrs. Again i waited for 24 hrs but same thing is repeat i didn't get any call from snapdeal costumer care. Now i got frustrated i call to snapdeal i told every thing then snapdeal employe told me don't raise your Voice i will disconnect the call 2 times i got fake promises so i was frustrated then i told him i want to complain against snapdeal for mental harassment and mental torture given by snapdeal employees. He (sagar snapdeal employe name) told whatever you want to do do.... and he stared dhamki and abusing me. I warn him(sagar employe name if snapdeal) i am snapdeal costumer and because of us only your buisness is running. Sagar disconnect my call. Once again i called to the costumer care now 4th employe taken my call again from staring i told him regarding my problem and i ask him for compensation for harass me.again He told 24hrs time wait we will reward you. But unfortunately same thing repeatsnapdeal didn't contact me back. I called again to snapdeal paid number one lady employe taken my call again 1hr i told regarding my issue. I called that lady employe of snapdeal around 2pm 26march 2016.she told me i will make call arrange for me from higher authorities before 6pm 26 March 2016. I told her i am tired and frustrated from your false commitment.she told sir definitely you will get call from snapdeal dont worry and she disconnect the call. I waited for 7pm again i called to snapdeal one lady employe of snapdeal she given me dead line 6pm 26March 2016 within this period of time i will get the call from snapdeal regarding my issue. Now 6th employe of snapdeal told meTHERE NO SUCH COMPLAIN RAISED BY THAT LADY EMPLOYE .I LITERALLY SO MUCH FRUSTRATED THIS TIME ...THIS WHAT THE FAKE PROMISESS AND RUDELY BEHAVIOR BY SNAPDEAL COSTUMER CARE EMPLOYEES. I SPOKEN WITH 7 SEVEM EMPLOYEES ALL ARE GIVEN ME FAKE PROMISES SOME ARE MISGUIDED ME SOME ARE ABUSED ME " I AM NOT WAITING ANY RUBBISH WHATEVER I WRIGHT I HAVE STRONG EVIDENCES AND I RECORD ALL CALL WHICH I CONTAIN CONVERSATION BETWEEN ME(COSTUMER) AND SNAPDEAL COSTUMER CARE DEPARTMENT NONSENSE EMPLOYEES. I SPOKEN WITH SENIOR EMPLOYEES OF SNAPDEAL BUT THEY TOLD ME THERE IS NO SUCH POLICY OR ANY DEPARTMENT THERE WE CAN LAUNCH THE COMPLAIN REGARDING MENTAL HARASSMENT TORTURE ABUSING COSTUMER. HE TOLD ME WE CAN ONLY ARRENGE PRODUCT DELIVERY WE CAN NOT GIVE YOU ANY SINGL RUPEE OF COMPENSATION. PAST 5 DAYS I AM CALLING SNAPDEAL COSTUMER CARE DEPARTMENT BUT EVERY TIME THEY AMUSING ME HARASSING ME. I MAIL 5 TIMES TO SNAPDEAL BUT I DIDN'T FOUND ANY MAIL FROM SNAPDEAL. NOW I AM GOING TO RAISE MY COMPLAIN TO CONSUMER COURT HOW SNAPDEAL HARASSING CUSTOMER CHEATING TO CUSTOMER ABUSING CUSTOMER NOW INDIA ITS TIME TO WAKE UP AND COME FORWORD MAKE OUT HIDDEN SCANDAL & SCAMS DONE BY SNAPDEAL. SNAPDEAL CHEATING INDIAN PUBLIC. ABUSING INDAIN PUBLIC. SNAPDEAL NOW ITS MY TIME NOW SNAPDEAL & SNAPDEAL COSTUMER CARE EMPLOYEES SEE U IN CONSUMER COURT

REGARDS,
YOUR FRUSTRATED ABUSED HARASS COSTUMER OF SNAPDEAL
DEVAL PARMAR
9742337795

Hemantkala said...

what a f****** servicing and dealing of your company I bought Datamini TA7 tablet ...But I m not satisfied with its display quality and Hanging problem with Video playback ...So I told them for return and refund ...They Refuse to return it
Please.help.me or Sealed it

vinu said...

What a fucking service you mean.. I ordered Laptop I3 processor and got delivered Pendium and no response from your side

Rakesh Sinha said...

My order number is 12470937628, i had ordered it on 23rd of march16 and the Delivery date displaying was 28th march 2016 and then after 3 days it was displaying Delivery date 2nd April16 and today on 2nd iam checking the date it is displaying 8th to 13th april,
This was my first transaction with snapdeal and the experience is so bad that i have to think 100 time going with snapdeal.I
i had purchased with Amazon before and they delivered in 4days.
I don't want to write more just need the explanation why it is more then 10 days and still the product is not dispatched.
reg,
Rakesh sinha
7549944901

harshvardhan jhaver said...

Sir ,
I have purchased lancer shoes from your website not only they were big in size they were of the same foot . disappointed from your service . my order number is 12577476632 .

harshvardhan jhaver said...

Sir ,
I have purchased lancer shoes from your website not only they were big in size they were of the same foot . disappointed from your service . my order number is 12577476632 .

Rohit Gupta said...


Dear Sir
Greetings of the day. As I purchased an intex aqua young phone having order no as 12125506399. From last one month o have registered several complaints and called many times to ur customer care cell, but it is still under process what type of services Snapdeal is providing??
After that the phone which I have purchased of intex brand first time through Snapdeal trusting that if any issue arise your return policy would help me, but inspite of helping it has made me frustrated. In your policy it is mentioned in bigger lines" 7 day easy return policy" so by trusting on this & Snapdeal I have purchased phone.
Now it company asking to take in written form service centre that this phone is faulty.
Sir he is having franchise of intex service centre & directly told me that if I give anything in written intex would take that money from me so this phone is good, also this is the quality of intex.
Sir
1-touch is not good as compare to other brand phone of this price range.
2- only it is connecting WiFi if full signal is there means some sensor weakness is there.
3 hanging.
If I purchased it offline I could check whether phone is good or not? But on trusting Snapdeal I purchased this phone after opening the packet and operating it we realised problems.
U can learn from flipkart he never have such terms like u have to take in written.
Sir what if somebody not aware of intex brand & purchased it hoping that it is best because sold by Snapdeal.
I know you are having good revenue but customer like me if got unsatisfied it would surely affect u indirectly.
Hope u will arrange return for the product.
Note:- from my months of saving I purchased this phone please do justice.

Regards
Rohit Gupta
8817309618

vallabhanenisatish said...

Dear sir,

I have ordered Airtel dth connection on 31/03/2016.i have received a courier with retail invoice copy attached with airtel activation code.I have been asking airtel .but they are saying that it is fake .and i have been contacting snapdeal customer care from 5 days .but they are not responding properly .every day they are saying that u will receive a call from Airtel .what kind of services u are providing ...?????? I dont want to say this just learn from other Online service providers ....how fast they are providing the services as well as customer complaints .Plz resolve my issue ..will be waiting for ur reply...if not i will also be one among the top.

vallabhanenisatish said...

Mr.Kunal waiting for ur Reply

Snapdeal_CST said...

Dear vallabhanenisatish,

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on writetous@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal

Snapdeal_CST said...

Dear Harshvardhan Jhaver ,

Hope you are doing good.

We wish to inform you that your refund has been initiated from our end.

Regards,
Team Snapdeal

Snapdeal_CST said...

Dear Rakesh Sinha,

Hope you are doing good.

We tried contacting you, but were unable to get in touch. Please contact us on help@snapdeal.com for any further information.

Regards,
Team Snapdeal

Snapdeal_CST said...

Dear Vinu,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Manisha Srivastava said...

Hi Kunal,

This is in regards to my order ID 12302816505.Nyasa dinner set for ruppes 2176 .due to bad quality.i requested for refund they put the refund in some free charge account with out of my knowledge.later i was advised by snapdeal to add my bank info online and transfer funds from freecharge to my bank account. i tried several times and each time it got failed.i wrote to ( care@freecharge.in and care@freecharge.com ) but i kept getting automatic replies with no resolution. i esclated to multiple snapdeal supervisors but no one took accountibility to help me and kept giving run around. its going to be a month after 4 days and my money is still not credited in my bank account.and now it does not show on free charge balalnce either.you represent a big brand don't spoil the image of it by having bad supervisprs like ( Pushpinder, Deepak,Imran and many other representatives who giving playing blame game and misleading info.i request you to please look in to this matter and help me in refunding my money back in my bank account.


regards
Manisha
Email- srivastava.manisha86@gmail.com

Snapdeal_CST said...

Dear Manisha Srivastava,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Shailaja Baunthiyal said...

Dear Mr Bahl,

You can very well imagine the kind of trouble and harassment I have to face due to mishandling of a small complaint that I have to write a mail to you instead of sorting it out with your customer care which is next to useless in providing solutions and on top of it doesn’t want to escalate the problem to anyone in higher management. The automated system to redress complains is not adequate enough for certain complaints and there should have been a way to reach someone higher up.

I would like to bring to your notice the following.

1. My phone no. Is 9810990677
2. My registered e-mail id is Shailaja.b@blsinternational.net
3. I had ordered a product (Carlton London Gold Sandals) which I returned but for which the refund went to an email id Shailaja.b@international.net
4. I have complained to customer care at least 10times but none of them have given me any results although all provided with solutions which never worked.
5. Each time I demanded to discuss it with senior people I was told that they are not available and I was not even provided an e-mail id to write to someone for the same.
6. There is another refund problem which I was following up. Again for last two months The registered no. For that is 9953000600. Again same results as to my complaints of the above mentioned products.

All I can say is that I have been buying products from Snapdeal but after going through such a pathetic complaint handling procedure I would have to think twice before buying anything through Snapdeal.

Warm regards,

Shailaja Baunthiyal
9810990677

Snapdeal_CST said...

Dear Shailaja Baunthiyal,

Thanks for reaching out to us. Kindly share your order id or complaint number with us at writetous@snapdeal.com so that our team may assist with your concern.

Regards,
Team Snapdeal

Shaik Gayaz said...

Hi Kunal,

Order ID: 12140372469
Product- Buy one get one free Black chairs
I had placed order on 04 mar 2015 with Bluedart delivery but you have delivered only Damaged Product then I spoke with your customer care for complaining and they told me that it will take 24-48 working hours but so much time & I Call lot of Times to your customercare Till Date there is no result.Every Time they told Dont worry sir We reschedule your Complaint I've heard lots of bad news about Snapdeal today through friends realize all the news are true. Snapdeal started cheating with many customer.
So Please Pick your Product As earlier As possible And refund my money my phone number 9705656970 shaikgayaz168@gmail.com

Shaik Gayaz said...

Hi Kunal,

Order ID: 12140372469
Product- Buy one get one free Black chairs
I had placed order on 04 mar 2015 with Bluedart delivery but you have delivered only Damaged Product then I spoke with your customer care for complaining and they told me that it will take 24-48 working hours but so much time & I Call lot of Times to your customercare Till Date there is no result.Every Time they told Dont worry sir We reschedule your Complaint I've heard lots of bad news about Snapdeal today through friends realize all the news are true. Snapdeal started cheating with many customer.
So Please Pick your Product As earlier As possible And refund my money my phone number 9705656970 shaikgayaz168@gmail.com

Avijit Sengupta said...

I am highly obliged that your service has been reached to the interior region of Birbhum in west Bengal. But it is my painful duty to assist you rather I want to be a responsible partner to upgrade your service.
Few days before I placed an order (order no. 12662504260) from your esteemed organisation on 04.04.16 with tracking no. 768122317 in ecom express. But due to unavoidable circumstances I unable to receive the percel on 10.04.16 & reshedule it on 11.04.16 morning. Your excutive has also agreed to give that on 11.04.16 & having a telephonic conversation with snapdeal customer care I know that the courier will come on 11.04.16 . I wait for it through out the morning on that very day. I think that Time is more valuable than money . But many people don't give such valuation. Hence till now I have not received the order.
Please look after the matter and take necessary action to get the courier in no time and must let me know when it will come through phone.
Thank you.

Sonu Shrma said...

Dear great CEO of great snapdeal online ..
Please don't make customers as a fool by publishing workless offers..
I bought a jbl headphones along with one offers I.e FCOFFER worth of 500 promocodes your snapdeal need to send to me..but still after I received my product and 2 times complaints to your great worst customer care I didn't received my promocodes..
I lost my hopes and I will never by from now on words anything through idiot snapdeal.....
Thank you and regards,
Sumit Mishra

Unknown said...

Dear Sir,
I would like to bring to your notice that today at about 2PM one person named Kamalesh Sarkar posing as SBI Bank official of asked me that my Credit card has been block since February 2016 due to wrong transaction and asked me the details. Later to activate the card he asked me to provide my SBI Debit Card No.ending 8037. an OTP. Then, I came to know that he has placed many order with Snapdeal,etc without my permission.
1. SBIBUDDY - Rss. 4995/= txn# FU4420583964
2. Freecharge, Rs. 9999/ txn# 33303696
3. Snapdeal Rs. 9500/- tnx# FU4420616779
4. MPESA Rs. 4995/-

Your are requested to block/cancel the orders and refund to my Bank account immediately. When ever I placed order I was informed through my email - drklpradhan55@gmail.com immediately.
I want my money back.
Yours.
K.L.PRADHAN
Holder of SBI Debit Card No 6220180153900248037

Snapdeal_CST said...

Dear Shaik,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Snapdeal_CST said...

Dear Avijit,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Snapdeal_CST said...

Dear Sonu,

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on writetous@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal

Snapdeal_CST said...

Dear Customer,

We regret the inconvenience caused to you. Kindly share the following documents so that we may better assist you.

Bank Statement
FIR Copy

Regards,
Team Snapdeal

MuhammadHusain Dhada said...

Dear Kunal,
I have received a faulty product under order id 12782806861.
Please replace or refund.
M Husain

Snapdeal_CST said...

Dear Muhammad,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Snapdeal_CST said...

Dear vallabhanenisatish,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Snapdeal_CST said...

Hi Avijit,

Our team got in touch with you and confirmed you have received the product.

Thanks!
Team Snapdeal

MuhammadHusain Dhada said...

Sub: Order ID: 12782806861

I had filed a complaint about replacement of product received in faulty condition. I was informed that courier will pick up box within 4 working days. After that I received a call regarding email sent to my id for sending box by courier along with replacement form. I have not received any email containing address and form.

It seems snapdeal is not considering my complaint seriously.

Hope you will look into the matter.

Rgds,
M Husain

Snapdeal_CST said...

Dear Muhammad (MuhammadHusain Dhada),

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

Snapdeal_CST said...

Dear Shailaja,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Snapdeal_CST said...

Dear Sonu,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

sanjay said...

nice blogs
Get videocon prepaid mobile services to explore the world with easy postpaid bill payment, online prepaid mobile recharge and much more.
mobile data recharge, internet mobile data

Rajdeep Sandhu said...

Hi Kunal,

order Id 12615573670
I went to Karbonn Service Centre in Noida. As per them this product do not belong to Karbonn Jaina, Its Karbonn UTL whose service Centre is not in Noida.



Secondly, Karbonn service centre said you directly deal with Snapdeal, service cannot provide any Job card for this. They told me to talk to Snapdeal customer care.



I told them that I am struggling with you guys. I am not getting any help from Snapdeal.



Now, you tell me its almost a month now and I am not getting any help from you guys. I can share the Karbonn service centre no. If you want to talk to them.



Now tell me what to do. I am struggling with this. My biggest mistake, I bought a product from Snapdeal.

Regards,
Rajdeep

Trupti said...

Pathetic customer service from Snapdeal, don't purchase from snapdeal pay to snapdeal and get abused from snapdeal

Trupti said...

Snapdeal executive calling and abusing me saying don't take refund forget your money Rs.300000, I am going to lodge a complaint to police station.

Snapdeal_CST said...

Dear Trupti
Thanks for reaching out to us. Kindly share your order id or complaint number with us at writetous@snapdeal.com so that our team may assist with your concern.

Regards,
Team Snapdeal

Vicky Matani said...

Snapdil forde please not respoing 24hr48 hr not give money

Vicky Matani said...

Snapdil forde please not respoing 24hr48 hr not give money

Vicky Matani said...

Snapdil forde 24 hr 48 not respoing money

Vicky Matani said...

Snapdil forde 24 hr 48 not respoing money

Snapdeal_CST said...

Dear Vicky,

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

Vicky Matani said...

Snapdil forde

Vicky Matani said...

Snapdil forde

Vicky Matani said...

Snapdil forde

Vicky Matani said...

Snapdil forde

Vicky Matani said...
This comment has been removed by the author.
Vicky Matani said...

Snapdil forde

Vicky Matani said...

Snapdil forde

vijay said...

Dear CEO.

I ordered to A phone but it was fualty. I requested to customer to replace my Item. But I don't know snap-deal is fraud company or there is management issue . Please help to me. I am belong to very poor family. Please replace my phone I have humble to you. My email ID is viju.dogra@gmail.com

vijay said...

Dear CEO.

I ordered to A phone but it was fualty. I requested to customer to replace my Item. But I don't know snap-deal is fraud company or there is management issue . Please help to me. I am belong to very poor family. Please replace my phone I have humble to you. My email ID is viju.dogra@gmail.com

Snapdeal_CST said...

Dear Vicky,



Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.



Regards,

Team Snapdeal

Snapdeal_CST said...

Dear Vijay,



Thanks for reaching out to us. Kindly share your order id or complaint number with us at writetous@snapdeal.com so that our team may assist with your concern.



Regards,

Team Snapdeal

vijay gupta said...

Sir, I wonder how SNAPDEAL team is working, Please checkup Order ID 12892410523 / Sub order ID 16172021164 of dated 19 April 2016. You have delivered the 50 test Strip Accu- check Go Pack on 25/04/2016. On packing when I saw the expiry date of July 2016, I immediately requested SNAPDEAL to take back the item or replace the item with expiry of March2017 or beyond this. But your team is not obeying company's return policy of the item.Please check Ticket ID 22635663 of dated 25/04/2016 through which for returning the item was registered by Snapdeal. I have got the copy of this.Please refer my e-mail of 05/05/2016 in which full detail with copy of various e-mails.I habve also requested Mr. Kunal through e-mail of dated 04/05/2016. Kindly do not ignore fair shopping practice for which Snapdeal is famus. Be judisious and do not put me in financial loss and compelling me to bear mental torcher. Thanks
from Vijay Gupta. Mob 9425013618 vijaygupta270245@rediffmail.com

Snapdeal_CST said...

Dear Vijay(vijay gupta),

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Snapdeal_CST said...

Hi Vicky,

Our team got in touch with you and informed that refund/replacement can not be processed from our end.

Thanks,
Team Snapdeal

Raj Kumar said...

Dear sir
Mujhe refund ke paise nahi mile
Please help me 10din ho gye call kar kar ke ham presan hy
Please help me

9805376383

Snapdeal_CST said...

Dear Raj,

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on writetous@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal

Vicky Matani said...

Snapdil forde

Vicky Matani said...

Snapdil forde

Vicky Matani said...

Snapdil forde

Vicky Matani said...

Snapdil forde

Vicky Matani said...

Snapdil forde

Vicky Matani said...

Snapdil forde

Vicky Matani said...

Snapdil forde

Vicky Matani said...

Snapdil forde

Vicky Matani said...

Snapdil forde

Vicky Matani said...

Snapdil forde

Vicky Matani said...

Snapdil forde

Vicky Matani said...

Snapdil forde

Vicky Matani said...

Snapdil forde

Vicky Matani said...

Snapdil forde

Vicky Matani said...

Snapdil forde

Vicky Matani said...

Snapdil forde

Unknown said...

Hello Snapdeal, unlike others I have also loosing hope on you, I had placed an order on April 25 and it is not yet delivered, I was a loyal customer of you people but I think amazon and Flipkart are better than you, very soon I will move to consumer court...my order number is 12972843119

Thanks
Vishnu
9582525714

Snapdeal_CST said...

Dear Customer(Unknown),

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

Unknown said...

Hi SUBRAMANYAM
We have received your request for your Nokia 130 Dual Sim (Black)
We assure you that we will reply to you within 24 hours.

Please use the reference number mentioned below for any further correspondence related to this request.

Order ID: 12342971036 Reference no: 23284186
Placed on: Tue, 15 Mar, 2016 Issued on: Sun, 8 May, 2016 sir not action my complaints.my due to problem swithoff.care not acept problem .he tells no service this mobile in the care i purches 15 jan16.please check back sir .my mail id .bvreddy1000@gmail.com

Venkatramana Reddy Bandi said...

Sir
I under mention my complaints.not resolve.from 3 days .i tells few lines kindly for yours consideration.i purches this order.but due to problem swith off .servicenter tell no service this mobile in the care.only service provide seller.please i hope solve yours kindly solve my problem .what can i do.


SUBRAMANYAM
We have received your request for your Nokia 130 Dual Sim (Black)We assure you that we will reply to you within 24 hours.

Please use the reference number mentioned below for any further correspondence related to this request.

Order ID: 12342971036Reference no: 23214757Placed on: Tue, 15 Mar, 2016Issued on: Fri, 6 May, 2016

Hi SUBRAMANYAM
We have received your request for your Nokia 130 Dual Sim (Black)We assure you that we will reply to you within 24 hours.

Please use the reference number mentioned below for any further correspondence related to this request.

Order ID: 12342971036Reference no: 23284186Placed on: Tue, 15 Mar, 2016Issued on: Sun, 8 May, 2016.

Venkatramana Reddy Bandi said...

My mobile no ,8501855214 .my mail id .bvreddy1000@gmail.com
not action my complaints and .lot of money waste for registerd complaints.but no solution .kindly i request you repkace my order Sir
I under mention my complaints.not resolve.from 3 days .i tells few lines kindly for yours consideration.i purches this order.but due to problem swith off .servicenter tell no service this mobile in the care.only service provide seller.please i hope solve yours kindly solve my problem .what can i do.


SUBRAMANYAM
We have received your request for your Nokia 130 Dual Sim (Black)We assure you that we will reply to you within 24 hours.

Please use the reference number mentioned below for any further correspondence related to this request.

Order ID: 12342971036Reference no: 23214757Placed on: Tue, 15 Mar, 2016Issued on: Fri, 6 May, 2016

Hi SUBRAMANYAM
We have received your request for your Nokia 130 Dual Sim (Black)We assure you that we will reply to you within 24 hours.

Please use the reference number mentioned below for any further correspondence related to this request.

Order ID: 12342971036Reference no: 23284186Placed on: Tue, 15 Mar, 2016Issued on: Sun, 8 May, 2016.

Snapdeal_CST said...

Dear Customer(Unknown),

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Celebs Tracker said...

nice once then i read on http://www.celebstracker.com/2016/05/snapdeal-customer-care-number-toll-free.html

Venkatramana Reddy Bandi said...

Sir CEO (SNAPDEAL)
Iam purches lot of ordes in snapdeal.but i purches since 15 jan 2016(Nokia 130 Dual Sim Black).but my pone working good from 2 months .but i suffer from 10 days problem SWITCHOFF and not standing charging .i goto THREE(3) Service center NOKIA IN HOME TOWN (TIRUPATI.ANDRAPRADESH) and DUTY STATION ( RANCHI .JHARKAND).There told and guide this mobile no service in india nokia care .Service will be provide seller .or Replace product .i gives yours store snapdeal lots of compliants from 06 may 16.

Order ID: 12342971036Reference no: 23214757Placed on: Tue, 15 Mar, 2016Issued on: Fri, 6 May, 2016.

Present runing date is 10 may 16 .no action.i call snapdeal waste lot of money .but no solution .he send mail goto care.

So my problem share you sir .i thought my mobile surely replace.or get some solution .last option me .
iam serving in indian army .1000 rs big ammount my.but i thought no lose my money.
Thanks for yours kind co-opertion
Sepoy B.V.REDDY
DEPATOLI CANTT(ARMY)
RANCHI(JHARKAND)
MOB NO 1.9155037495.

2.8501855214.

Venkatramana Reddy Bandi said...

Sir CEO (SNAPDEAL)
Iam purches lot of ordes in snapdeal.but i purches since 15 jan 2016(Nokia 130 Dual Sim Black).but my pone working good from 2 months .but i suffer from 10 days problem SWITCHOFF and not standing charging .i goto THREE(3) Service center NOKIA IN HOME TOWN (TIRUPATI.ANDRAPRADESH) and DUTY STATION ( RANCHI .JHARKAND).There told and guide this mobile no service in india nokia care .Service will be provide seller .or Replace product .i gives yours store snapdeal lots of compliants from 06 may 16.

Order ID: 12342971036Reference no: 23214757Placed on: Tue, 15 Mar, 2016Issued on: Fri, 6 May, 2016.

Present runing date is 10 may 16 .no action.i call snapdeal waste lot of money .but no solution .he send mail goto care.

So my problem share you sir .i thought my mobile surely replace.or get some solution .last option me .
iam serving in indian army .1000 rs big ammount my.but i thought no lose my money.
Thanks for yours kind co-opertion
Sepoy B.V.REDDY
DEPATOLI CANTT(ARMY)
RANCHI(JHARKAND)
MOB NO 1.9155037495.

2.8501855214.

Snapdeal_CST said...

Dear Venkatramana,

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

eliyaz Shaik said...

how much time you want

cutie pie collection magenta embroidered faux georgette anarkali dress material amount-910rs

i am not received amount this very bad experience with snapdeal.......................................................

Order ID: 11333825174 Reference no: 18763520

Placed on: Sun, 24 Jan, 2016 Issued on: Sun, 31 Jan, 2016

Venkatramana Reddy Bandi said...

Sir CEO
I hope solve my problem given complaints from 06 may 16.I given complaints help center lot of time .but not solution .my mobile no always switch on .but center wrote this type-
Subramanyam,
We tried calling you on your phone number 9700415052

If you'd like us to call you on an alternate number, please reply to this email and let us know. We'll attempt calling you in the next 6 working hours (between 9 AM and 9 PM).

If you require any further assistance. We’d be glad to help you.
Order ID: 12342971036 Reference no: 23214757
Placed on: Tue, 15 Mar, 2016 Issued on: Fri, 6 May, 2016

I not know frod ya wrong

Venkatramana Reddy Bandi said...

Already I given alternate two numbers.but no action yours team working is not good I thinking

Snapdeal_CST said...

Dear eliyaz Shaik,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Snapdeal_CST said...

Dear Venkatramana,



Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.



Regards,

Team Snapdeal

Venkatramana Reddy Bandi said...

Sir your mail Id I send mail why not reply sir .any new mail ID please wrote personally some problems sending yours mail.one doubt sir why not given correct answer.

Snapdeal_CST said...

Dear Venkatramana Reddy Bandi,

We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you.

Regards,
Team Snapdeal

Snapdeal_CST said...

Dear Raj,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Vicky Matani said...

Snapdil forde

Snapdeal_CST said...

Dear Vicky Matani,

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on writetous@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal

Venkatramana Reddy Bandi said...

Sir giving complaints yours kind solution .but care given slotion under mention .but it is not solution my problem.

We need images of your Nokia 130 Dual Sim (Black) to look into your query

Please reply to this email and attach the written document from service center . We will begin work on your query as soon as we receive them and assure you of quick resolution.

You can also let us know if you require any other assistance. We’d be glad to help.
Order ID: 12342971036 Reference number: 23214757
Placed on: 15/3/2016 7:03 PM Issued on: 6/5/2016
I tell care give me technical team no .I contact Nokia care and speaking you .not believe it .so tried .I feel frod .I try to giving my case consumer court.last option.

Venkatramana Reddy Bandi said...

Sir giving complaints yours kind solution .but care given slotion under mention .but it is not solution my problem.

We need images of your Nokia 130 Dual Sim (Black) to look into your query

Please reply to this email and attach the written document from service center . We will begin work on your query as soon as we receive them and assure you of quick resolution.

You can also let us know if you require any other assistance. We’d be glad to help.
Order ID: 12342971036 Reference number: 23214757
Placed on: 15/3/2016 7:03 PM Issued on: 6/5/2016
I tell care give me technical team no .I contact Nokia care and speaking you .not believe it .so tried .I feel frod .I try to giving my case consumer court.last option.

Snapdeal_CST said...

Dear Venkatramana Reddy Bandi,

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

Neeraj Saxena said...

My order No-13242185854 My Name Is Neeraj Contect No 9211417120 Gmail Id-neeraj.saxena2110@gmail.com
I want to refund my product because Product is defective My xolo era x black

Unknown said...

Hello snapdeal,
This is udayakumar.,
My order no: 13193579323
Bluedart Waybill no: 54418213010
My mobileno 9750161446, 7299977003
My email.id; udayakumar37b@gmail.com

I order this product on 09/05/2016., the next day i inform to your customer care person. I said this product need very urgently.He told me you have to pay extra 99 rupees for next day delivery. I agreed that also. but today is 20/05/2016 still now iam not receive my ordered product. i spoke to your customer advisor person more that 6 times. He replied quit simply 'today itself you can get your product'. Pls check the above my numbers in your caller history, how may times i was call you. You people and the bluedart peoples are make me like a fool. Pls stop this worst behaviour with atlast me.
Please don't make customers as a fool by your fake commitments.
Do you one thing, I have planned for my official works with this drilling machine with tool kit. these are much delayed. i dont know how do answer my colleagues. Pls advice your people don't make customer as like fool.

Because of your fake commitment i lost my time as well as money.
I lost my hopes., even i want to ask this question at last.
Pls make me ensure when i will get my product with exact delivery date. This time iam expecting from you on true words.

Snapdeal_CST said...

Dear Neeraj Saxena,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Snapdeal_CST said...

Dear udayakumar,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Venkatramana Reddy Bandi said...

Mr CEO .under matter is not solution my query.check .?

Hi Subramanyam,

Greetings from Snapdeal!

Please accept our sincere apology for the inconvenience you have experienced in regards to this issue.

Kindly note that your concern has been registered and we will revert you within as earliest. Please note the below mentioned reference number for any future correspondence.

Reference number: 23214757

We appreciate hearing from our valuable customers, as their comments are vital for us to continue improving our services.



In case of any further assistance or clarification on this issue, please reply to this email.

Venkatramana Reddy Bandi said...

Snapdeal is worest store. Customer service is make fool.just like chutiya .my complaint run from one month. Dushronka mouth mark paisa khamanese big man nahi bansakhta dost .yours very deela .yours team also very deela.but fake store and fake dealing of 24 hrs resolution .all person purches from your store is pool .any person .just read my sad.no purches yours site .I not leave this matter I forward anthor root.

Snapdeal_CST said...

Dear Venkatramana Reddy Bandi,

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

HPC said...

I ordered 3M Antipollution Face Mask vide ordered ID 13413664032 on 23.5.2016.
I got an item on 26.5.2016 but on opening the packet it was found to contain 3M Ear Plugs.
I immediately registered for Refund Request vide Ticket ID 24135090.
The courier boy came for pick up but refused to take as it is a different item then what mentioned in invoice.
It is surprising that in your helpline number there is no provision of talking with Customer Care Executive.
I request please help me either in getting refund or replacement with exact item.
Thanks.
H.P.Choudhury
Mob. 8447014600

Snapdeal_CST said...

Dear HPC,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Snapdeal_CST said...

Dear Vicky Matani,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Yuvraj Davera said...

kunal teri maki chut madarchod bhosdik teri ben ki bhosdik sale lode mere paise retan kar madarchod 2 bap ki olad chutiye sale sabko chutiya banata hai lode

Yuvraj Davera said...

kunal my mony refound inv29999/

Snapdeal_CST said...

Dear Yuvraj Davera,

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on writetous@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal

Unknown said...

dear kunal
sir I have ordered karbonn A108 which was defective I have registered complaint several times no action has been taken
I want refund
regards
manoj chaturvedi

Mehul Chaturvedi said...

dear kunal
plz refund me my money

Venkatramana Reddy Bandi said...





Not improve my complaint from 2 months .bewacoof store.frod .yours not like for CEO sir.
Not deal any type of complaints.


Greetings from Snapdeal!

Please accept our sincere apology for the inconvenience you have experienced in regards to this issue.

Kindly note that your concern has been registered and we will revert you within as earliest. Please note the below mentioned reference number for any future correspondence.

Reference number: 23214757

We appreciate hearing from our valuable customers, as their comments are vital for us to continue improving our services.



In case of any further assistance or clarification on this issue, please reply to this email.

Venkatramana Reddy Bandi said...

Sir giving complaints yours kind solution .but care given slotion under mention .but it is not solution my problem.

We need images of your Nokia 130 Dual Sim (Black) to look into your query

Please reply to this email and attach the written document from service center . We will begin work on your query as soon as we receive them and assure you of quick resolution.

You can also let us know if you require any other assistance. We’d be glad to help.
Order ID: 12342971036 Reference number: 23214757
Placed on: 15/3/2016 7:03 PM Issued on: 6/5/2016
I tell care give me technical team no .I contact Nokia care and speaking you .not believe it .so tried .I feel frod .I try to giving my case consumer court.last option.

This is not solution



Not improve my complaint from 2 months .bewacoof store.frod .yours not like for CEO sir.
Not deal any type of complaints.


Greetings from Snapdeal!

Please accept our sincere apology for the inconvenience you have experienced in regards to this issue.

Kindly note that your concern has been registered and we will revert you within as earliest. Please note the below mentioned reference number for any future correspondence.

Reference number: 23214757

We appreciate hearing from our valuable customers, as their comments are vital for us to continue improving our services.



In case of any further assistance or clarification on this issue, please reply to this email.

Venkatramana Reddy Bandi said...

Sir giving complaints yours kind solution .but care given slotion under mention .but it is not solution my problem.

We need images of your Nokia 130 Dual Sim (Black) to look into your query

Please reply to this email and attach the written document from service center . We will begin work on your query as soon as we receive them and assure you of quick resolution.

You can also let us know if you require any other assistance. We’d be glad to help.
Order ID: 12342971036 Reference number: 23214757
Placed on: 15/3/2016 7:03 PM Issued on: 6/5/2016
I tell care give me technical team no .I contact Nokia care and speaking you .not believe it .so tried .I feel frod .I try to giving my case consumer court.last option.

This is not solution



Not improve my complaint from 2 months .bewacoof store.frod .yours not like for CEO sir.
Not deal any type of complaints.


Greetings from Snapdeal!

Please accept our sincere apology for the inconvenience you have experienced in regards to this issue.

Kindly note that your concern has been registered and we will revert you within as earliest. Please note the below mentioned reference number for any future correspondence.

Reference number: 23214757

We appreciate hearing from our valuable customers, as their comments are vital for us to continue improving our services.



In case of any further assistance or clarification on this issue, please reply to this email.

Unknown said...

Dear Sir,


I had ordered One EH-ND11 Hair Dryer vide order No. 13567721723 on dated 02/06/2016. Till date i have not received the same and am continue following ups the same. Yesterday i had received the mail from your customer services that the same product delivered to some unknown person and his ID proof number mentioned on the same. To whom he delivered the same or courier guy cheated the same nobody can known till date. Today i received call from you customer care and he rudely talk to me and told very clearly that we had delivered the product and not it.s your duty to find out the same or directly call to courier company. Is it my duty to call to courier company or find out the product to whom he wrongly delivered the same

It,s my humble request to you please investigate the same and send the product to me or refund the same to me.

Waiting your reply

Rgds,

Snapdeal_CST said...

Dear Customer,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Sanjay Shah said...

Order ID: 12657132475 (1 Item) DETAILS
Placed on 04 Apr, 2016 When i will get my refund amt
of rs.519/- which pending from
09/04/2016 i have retuned the
product on 09/04/2016 so will i
get my refund back to my
account almost 66days have
passed now how many days u
want for the refund ur 48hrs
does not over ever time get
same answer nxt 48hrs now it
is 66days have passed now
Ticket Id: 21917859 and the
already reached to on
11/04/2016 but still refund is
pending but why??????????????
answer me because after 48hrs
i will file police case to cuber
cell as fraud done with by
snapdeal an harassment case
also for rs.5000000/- from
snapdeal for not refund the amt
on time.66days completed i
have returned product.today is
14/06/2016 and i returned on
09/04/2016 still i did not got
my refund no one have called
me yet not for this refund call
me on 8080231980 just call me

Snapdeal_CST said...

Dear Sanjay Shah,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Unknown said...

Hi Kunal bahl & Rohit Bansal,
The great fraud company owners are going soon behind bars for taking their customers money by cheating. Grabing Our hard earn money will fetch you diseases & sudden death to you & your loving family children. This is a curse from all those people whom your company has grabbed their money by cheating.

Snapdeal_CST said...

Dear Customer,

Thanks for reaching out to us. Kindly share your order id or complaint number with us at writetous@snapdeal.com so that our team may assist with your concern.

Regards,
Team Snapdeal

Smartkamal Kaushal said...

Dear CEO,

Your Customer Office Connect My call every time .
They not Resolve my Issue My Complane Refno: 24846647

Snapdeal_CST said...

Dear Smartkamal Kaushal,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

sujan Bala said...
This comment has been removed by the author.
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