SAMSUNG TOLL FREE PHONE NUMBER & Customer Support - 180030008282, 18002668282
visit us on Website for Full Details www.samsung.com
SAMSUNG Manufacture / Deals in Following Product Camera,DVD/Blu\ray-Player,
Home Theatre,Microwave,TV/Audio/Video,Mobile Phone,Laptop,Tablet, PC/Printer,Home Appliance,Accessories etc.
SAMSUNG Toll free Number - 180030008282,18002668282
Customer Support Email Address - www.customercar@samsung.com |
SAMSUNG Head Office Address :-
SAMSUNG INDIA ELECTRONICS PRIVATE LIMITED
2nd, 3rd & 4th Floor, Tower C,Vipul Tech Squre, Old Golf Road, Gurgaon Sector-43, Gurgaon - 122002 |
Phone No. - +(91)-(124)-4881234
+(91)-(124)-4881415, 4882122
Hi I'm using Samsung galaxy Slll mini. So my problem is that it doesn't play sound of incoming message it doesn't notify with sound it's on silent, don't know what to do now because I have tried settings but still its gives me a problem. Thank you
ReplyDeleteNompilo
Hi
ReplyDeleteThe email address is not correct
I got samsung J5 before 15 days and suddenly it's not getting on and when I went to indra nager service centre they are saying that they closed for 15 days and did not helped me out
ReplyDeleteWhat kind of service are u giving to us when you can't help the costtmer plese close this samsung company.....
I want to talk to some high authority plese help me out....
ReplyDeleteMy number is 7204428644
ReplyDeleteSo guys plese don't go 4 samsung J5 it's not an good phone and even the service center service is also not at all good...
ReplyDeleteMy monitor automatic worrking button please help very argent please
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My husband purchased S6EDGE WORST FONE LAST LETTER WRITTEN TO CEO’S IS BELOW :
ReplyDeleteReference to complaint dt. 8/7/16, 12/7/16, 13/7/16, 15/7/16, 16/7/16 I am not understanding that how much sincere you and your deptt. and what’s your procedures to tackle complaints. And also tell me please how much one customer should wait for response from your concern team.
TIME WASTED IN AMBEY COMMUNICATION CENTRE 24-26 HOURS.
Key FEATURES of AMBEY COMMUNICATION:
Engineer IMRAN KHAN always insulted me.
Misguided me
Two times called aa jao sir kaam turant ho jayega after wasting 2-3 hours “oh sir sorry aapko galti se bula liya” there SANDEEP CHOPRA knows each and everything about my mobile.
Stolen my PENDRIVE in which 10 years of my experience data was saved.
TIME WASTED in CUSTOMER HARRASEMENT CENTRE 180030008282 is APPROX. MORE THAN 70 HOURS.
Case handled by:
6 SUPERVISORS
RAJAT
Rajani*
Sandeep*
Chandan
Virender
Manish Gupta
1 Sr. SUPERVISOR
Kumar Saurav
3 ESCALLATION TEAM
Rahul
Ankit*
Tazim
2 MANAGERS
Sudipto
Priyanka
6 EMAILS to CEO’s desk
Dt. 08/07/2016, 12/07/2016, 13/07/2016, 15/07/2016, 16/07/2016.
ISHA VERMA
isha.verma2@partner.samsung.com
Manager Customer Experience
Desk Phone: 0124-6180800- Ext 1540
(Mon – Fri, 08:30 AM – 05:30 PM)
7 emails,
4 VOICE NOTES
Many calls (never attended)
BUT SORRY to say that NOBODY contacted to me till 25/07/2016 10:50A.M..
Now what should I understand. As above material u can understand i noted each and everything.
By purchasing S6EDGE i EARNED
Loss of GOODWILL – as patient contacting me fone shows not reachable, switch off, ringing, call waiting BUT ON MY FONE THERE US NO ACTIVITY.
MENTAL TENSION.
PHYSICAL TENSION -Occured by not properly work of fone AND MOST DELIGHTFUL BACKHAND TEAM.
TIME LOSS – SERVICE CENTRE 24-26 hours and in CUSTOMER HARRESMENT CENTRE MORE THAN 70 HOURS.
INSULT – Everytime Egineer IMRAN KHAN INSULTED ME and SANDEEP CHOPRA not taken this issue seriously.
FINANCIAL LOSS – Visited AMBEY COMMUNICATION 8 times approx. 12 kms from my reach.
Experience loss – They stolen my PENDRIVE in which 10 years of data was saved.
MISGUIDENCE -1st time engnn says bring cable after sometime after that they deny to change cable.
MISCOMMITMENT – WHOLE DEPTT.
PROBLEM FACING NOW:
HEAT (30%), HANG NETWORK.
CONTACTS again deleted RANDOMLY and AUTOMATICALLY.
Memo to ONE NOTE (copy – paste).
Camera again taken 4 times to adjust about 45 seconds.
Fone again AUTO-RESTART TWICE.
SLOW CHARGING in ever two days.
3 times SCREENSHOT TAKEN but NOT SAVED ANYWHERE.
2 times wi-fi (which is akways on) taken 15 – 22 minutes to connect.
WAITING BY 7/JULY/2016 TILL DATE 25/JULY/2016 now more than 17 days:
NO ONE CALL
Your response radiculous.
FRUSTRATED and HARRASED CUSTOMER
Dr. Ashish Shukla
+919910910949
S6 edge
Request No. 8434850188
Samsung service is very very bad
ReplyDeleteBecause time se phale enka service center band ho jata hai aur jao to bolenge kl aao sb apne mn ka hai yha aapki koi sunnega hi nhi so pls dont take samsung phone in your life again
U all guies are true..seriously this phone is not working properly...even the customer care is also not for customer support
ReplyDeleteU all guies are true..seriously this phone is not working properly...even the customer care is also not for customer support
ReplyDelete